• Skip to main content
  • Skip to primary sidebar
  • Skip to footer
  • Home
  • About
    • Stephen Foskett
      • My Publications
        • Urban Forms in Suburbia: The Rise of the Edge City
      • Storage Magazine Columns
      • Whitepapers
      • Multimedia
      • Speaking Engagements
    • Services
    • Disclosures
  • Categories
    • Apple
    • Ask a Pack Rat
    • Computer History
    • Deals
    • Enterprise storage
    • Events
    • Personal
    • Photography
    • Terabyte home
    • Virtual Storage
  • Guides
    • The iPhone Exchange ActiveSync Guide
      • The iPhone Exchange ActiveSync Troubleshooting Guide
    • The iPad Exchange ActiveSync Guide
      • iPad Exchange ActiveSync Troubleshooting Guide
    • Toolbox
      • Power Over Ethernet Calculator
      • EMC Symmetrix WWN Calculator
      • EMC Symmetrix TimeFinder DOS Batch File
    • Linux Logical Volume Manager Walkthrough
  • Calendar

Stephen Foskett, Pack Rat

Understanding the accumulation of data

You are here: Home / Everything / Apple / Watch Out When Buying From the iTunes Wi-Fi Store!

Watch Out When Buying From the iTunes Wi-Fi Store!

May 28, 2008 By Stephen 3 Comments

Reporting a problem with iTunesIt seems that there is another iPhone gremlin, this time in the interaction between the iTunes Wi-Fi Music Store (as seen on the iPhone and iPod Touch) that can cause your purchases to vaporize.  This only seems to apply to folks who have unchecked “automatically sync” and have not previously clicked “Transfer Purchases From…” in iTunes.

Here’s the situation:  You are tired of iTunes syncing whenever you drop your phone into the dock, so you uncheck “automatically sync” in the iPhone Summary page.  While at your local Starbucks, you decide to download the latest from KT Tunstall.  Yup, it downloaded, and you can listen to it.  Later, you place your phone back in the dock and go about your business.  But, surprise surprise, Katie’s song is now gone from your world!  Somewhere, somehow, the iPhone deleted it!

As we all know, Apple doesn’t allow multiple downloads of purchased content.  So what should you do if this happens to you?  Do what I did when “I’m Shipping Up To Boston” vanished:

  1. Open a copy of iTunes that is authorized and linked to your iTunes Store account
  2. Click “iTunes Store”
  3. Click “Account” and log in
  4. Click “Purchase History”
  5. Click the tiny grey arrow in a circle next to the purchase in question
  6. Click the “Report a Problem” button
  7. Click the words “Report a Problem” next to the track in question
  8. Select “I didn’t receive this song” and explain yourself in the box provided
  9. Apple will re-authorize the song(s) in a few days
  10. Then, in iTunes, select “Store” and “Check for Purchases” and the missing tracks will be downloaded
  11. Pray that this doesn’t happen again!

Seems like a weird problem, all told.  One would think that Apple would not allow this kind of weird interaction, lest it discourage people from using the Wi-Fi Music Store!

You might also want to read these other posts...

  • Electric Car Over the Internet: My Experience Buying From…
  • How To Install ZeroTier on TrueNAS 12
  • Liberate Wi-Fi Smart Bulbs and Switches with Tasmota!
  • How To Connect Everything From Everywhere with ZeroTier
  • Scam Alert: Fake DMCA Takedown for Link Insertion

Filed Under: Apple, Personal, Terabyte home Tagged With: Apple, iPhone, iTunes, music, Starbucks, tech tips, Wi-Fi

Primary Sidebar

Science is a differential equation. Religion is a boundary condition.

Alan Turing

Subscribe via Email

Subscribe via email and you will receive my latest blog posts in your inbox. No ads or spam, just the same great content you find on my site!
 New posts (daily)
 Where's Stephen? (weekly)

Download My Book


Download my free e-book:
Essential Enterprise Storage Concepts!

Recent Posts

How To Install ZeroTier on TrueNAS 12

February 3, 2022

Scam Alert: Fake DMCA Takedown for Link Insertion

January 24, 2022

How To Connect Everything From Everywhere with ZeroTier

January 14, 2022

Electric Car Over the Internet: My Experience Buying From Vroom

November 28, 2020

Powering Rabbits: The Mean Well LRS-350-12 Power Supply

October 18, 2020

Tortoise or Hare? Nvidia Jetson TK1

September 22, 2020

Running Rabbits: More About My Cloud NUCs

September 21, 2020

Introducing Rabbit: I Bought a Cloud!

September 10, 2020

Remove ROM To Use LSI SAS Cards in HPE Servers

August 23, 2020

Test Your Wi-Fi with iPerf for iOS

July 9, 2020

Symbolic Links

    Featured Posts

    Sony NEX-7 Hands-On Review Part 1: The New Super-Camera

    March 26, 2012

    My Visit to Bletchley Park

    August 3, 2012

    Storage Changes in VMware vSphere 5.1

    September 4, 2012

    What is VMware VASA? Not Much (Yet)

    November 11, 2011

    The Myths of Standardization

    December 15, 2011

    Why Buy a NEX-7? Why Sony NEX At All?

    October 17, 2011

    Faster Ethernet Gets Weird

    June 19, 2015

    SMB 3 is Going to be Huge, in both Scope and Impact

    May 6, 2012

    Microsoft’s Big Chance to Change

    August 23, 2013

    MacBook Users: Encrypt Your Drive with OS X FileVault! It’s Easy and Free!

    December 20, 2012

    Footer

    Legalese

    Copyright © 2022 · Log in