I'm outspoken, and I have a platform. This makes me a difficult customer for some and a dream for others. When I have issues with a company or product, I let them know. I detail the problem. I expect a resolution, and I usually get one. As the old saying goes, "the squeaky wheel gets the grease." But why should only squeaky wheels get greased? Why should secret warranties … [Read more...] about On Being a Squeaky Wheel (Where’s My Grease?)
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