IT is fixated on endless technology upgrades but fails to adequately address the human side of the equation. The schism between application developers and infrastructure managers is reflected in many current controversial topics, and IT infrastructure must radically change its course to avoid it being left in the dust.
Everything
Use Process Solutions For Process Problems, Technical Solutions For Technical Ones
If there is a universal best practice, it’s the simple idiom, “use the right tool for every job”. We in IT spend so much time trying to fit square pegs into round holes, it becomes second nature. But the time has come to adopt a new best practice: Use process solutions to solve process problems, and technical solutions to solve technical ones.
AT&T iPhone Users: Activate A-List and Save Money
If you have a job like mine, you spend a lot of time on conference calls. Thankfully, AT&T has added a new calling feature, A-List, which gives you unlimited calling to a set of numbers you designate. This has saved me a bundle on overages, but it’s not exactly well-known. Just about all American iPhone users can benefit from this feature, but it’s not turned on by default!
FCoE Symbolism
Visitors to the Fibre Channel Industry Association (FCIA) booth at Storage Networking World in Orlando were greeted by a strange symbol, but what is the symbol exactly? I was amused to get some puzzled looks (and no correct answers) when I polled a number of industry insiders.
How To Stream Any Size Podcast to an iPhone, Even Over 3G or EDGE!
Ever see that screen? You want to download a podcast from the iTunes Store on the iPhone, but you can’t. It’s over 20 MB, so it’s off limits. Surprise! There is a way to stream any podcast of any size to the iPhone, even over EDGE, with no hacking required!

