As an IT professional, I subscribe to a simple rule: I won’t recommend a solution that’s not listed in the support matrix or HCL. â€œI don’t care if it works, only that it supported,â€ is really a cynical overstatement of this position. Of course I care whether or not a solution works! But merely claiming that something works is not sufficient for me to recommend it. I need to be able to demonstrate that it’s a supported configuration. Show me the listing, and I’ll start recommending it.
It just isn’t right. I shouldn’t have to complain to get decent customer service, to keep listed prices from changing at checkout, or to get defective products replaced. Every customer deserves the same positive experience: A smooth purchase, easy delivery, as-advertised functionality, and lifetime quality. The squeaky wheel shouldn’t be the only one to get the grease. Until then, however, I have one word of advice: Squeak!
Today, Google announced that their existing Docs platform will soon open up to storage of all file types. This was widely anticipated, as Google evolved the Docs service over the past year and added references to “Files” rather than specific document types. This could be the next step towards the long-rumored “GDrive” storage offering.