I'm outspoken, and I have a platform. This makes me a difficult customer for some and a dream for others. When I have issues with a company or product, I let them know. I detail the problem. I expect a resolution, and I usually get one. As the old saying goes, "the squeaky wheel gets the grease." But why should only squeaky wheels get greased? Why should secret warranties … [Read more...] about On Being a Squeaky Wheel (Where’s My Grease?)
business
The CEO Shuffle
It's an old story: Hot startups are created by clever technologists, but it takes a different kind of leadership to really hit the big time. Many of today's smaller companies are following this well-worn path, with both Panasas and ParaScale this week replacing their CEOs with industry veterans. These changes show that the investors in these businesses are looking either for a … [Read more...] about The CEO Shuffle