The idea of a product warranty is fairly simple: a company â€œwarrantsâ€ that, should their product fail in a specified period of time and circumstances, they will repair or replace it, telling the consumer what level of reliability they should expect. In short, a warranty is all about confidence. But when does a warranty become a confidence game?
HP’s inkjet printer ink cartridges are really expensive, so I’m always annoyed when my printer runs out. But my HP Photosmart C6180 started complaining that the cartridges are expired, prompting me to replace them before they’re even empty! I decided to look into the matter, and I’m not happy with the explanation.
Update: Due to the massive and frequent AppleCare fraud cases on eBay, I can no longer recommend buying it there. You may save money, or you may buy something that Apple rejects as illegitimate months or years later. Since the Bing cashback offer is expired, too, this whole article isn’t worth much anymore. Sorry! After […]
Apple has finally fessed up to the terrifying failure (read smoke, sparks, fire) of their beautiful but fragile MagSafe power connectors. The combination of a slim, flexible cable, tiny but firm-gripping magnetic connector, and inadequate strain-relief causes the wires inside to burst their sheaths, short out, and burn. I suspect that Apple’s built-in winding “ears” […]