February 12, 2012

Twitter Zen: My Tips For Newbies

Twitter Zen Bird

Twitter is here to stay, and has become a potent communication tool in many industries. I recently received a request for advice on how better to use Twitter, and thought I would share some of the lessons I’ve learned over the years as an avid IT industry tweeter.

Back From the Pile: Interesting Links, November 19, 2010

This regular series features highlights from the week. Last week focused on Tech Field Day output, with lots of great writeups resulting from our November event. But there’re a few other interesting items included, too!

On Being a Squeaky Wheel (Where’s My Grease?)

Are we training consumers to complain?

It just isn’t right. I shouldn’t have to complain to get decent customer service, to keep listed prices from changing at checkout, or to get defective products replaced. Every customer deserves the same positive experience: A smooth purchase, easy delivery, as-advertised functionality, and lifetime quality. The squeaky wheel shouldn’t be the only one to get the grease. Until then, however, I have one word of advice: Squeak!

Live This Week: Gestalt IT Tech Field Day Seattle

Gestalt-IT-Field-Day

I’ll be reporting live and direct all week from the vicinity of Seattle, WA at Gestalt IT’s Tech Field Day Seattle. I’m organizing this “co-op analyst day for bloggers” event series, and I’m so pleased with how it’s come out. Read on to learn more about the event, the folks, and how you can be a part of it!

Cool Google Spreadsheet XML/XPath Mojo

Google Spreadsheet sure isn’t as responsive for a power user like me, but I love the ability to share information with others and cooperatively edit a workbook. It’s become our main tool for planning the Gestalt IT Tech Field Day events. I was thrilled to discover that Google’s spreadsheet supports the importXML tag, which allows it to automatically gather information from other web sites. Let’s take a look at how it works!

Recognition: VMware vExpert and Microsoft MVP for 2010

vmw_logo_vmware-expert_219x41

I’m not one to toot my own horn (even though social networks seem more tolerant of this) but I had to mention two pieces of news I received this month: For 2010, I’m a VMware vExpert and a Microsoft MVP!

Nothing Beats Meeting In Person

The Internet is responsible for the demise of many “meatspace” industries, from magazine publishing to CD sales, but there are some things it’ll never do: No matter how much time you spend interacting online, meeting in person is something else entirely. I’m not trying to advocate a return to the old world of tech conferences and user groups. Rather, I envision a new breed of connected events that reinforce online communities with real face-to-face communication.

Relax: The Corporate World Can’t Co-Opt Social Media

One of the recurring themes from this week’s EMC World conference was the extent to which corporations (including EMC) are incorporating elements of social media. Through it all, everyone noted the impact of social media on the modern corporate world. But this begs a question: Are corporations co-opting social media and ruining the authenticity of it?

Ask Yourself: Is This Response Adding To The Conversation?

I would like to challenge everyone who reads my blog. Are you adding to the conversation? Are you discussing the merits of a product or technology? Or are you trying to disrupt that conversation and turn attention to your own offerings? I’d like to thank the former and warn the latter: People are smart, and they’ll spot a phony.

5 Tips To Avoid Violating NDAs

Leaking confidential information can sometimes land you in hot water - avoid trouble by keeping your ears closed!

I really dislike non-disclosure agreements, but NDAs are a fact of life in the IT industry. Even folks like me that actively avoid NDAs sometimes have to sign the paperwork to gain access to people or information, and employers regularly require such an agreement as a condition of employment. I suspect most folks try to respect and uphold the agreements they do sign, but this doesn’t stop slip-ups. So let me take a few minutes of your time to pass along my top-10 tips to avoid violating NDAs!