It turns out that the HP Printer Driver 1.1.1 from OS X Software Update, which is pushed out by Apple, interferes with the scanner communication for this, and lots of similar devices in the C5100, C6100, C6200, C7200 series. Everything works fine until you install this driver update, and then the scanner function ceases to work even though it can still see the device.

So here’s how to fix it:

1. Uninstall the HP software using the HP Uninstaller (inside Applications > Hewlett-Packard)
2. Reinstall the latest version 9.7.1 software from the HP website
3. Run Software Update (under the Apple menu)
4. Highlight HP Printer Drivers Update 1.1.1
5. Go to the top menu and select Update > Ignore Update

This will prevent your Mac from downloading the HP Printer Driver 1.1.1, and thus killing the scanner functionality.

While you’re at it, add a new Quartz filter to reduce the size of the scans!

© sfoskett for Stephen Foskett, Pack Rat, 2008. | Warning: HP All-In-One Error With Mac OS X
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But one thing bugged me. I use an HP Photosmart C6180 all-in-one scanner/printer/fax/copier, and while it works well, its scans are huge. I mean massive. A single-page color PDF scan of a recent magazine article I wrote became a 6.1 MB PDF file!

Then I noticed the “Reduce File Size” Quartz filter in the “Save As” dialog box. “Cool” I thought, “OS X will automatically reduce the file size for me!” Not so fast, though – although this filter did reduce the file size to just 36 KB, it also made the text unreadable! I needed a better solution…

This post is part of my series focused on Apple OS X tips and tricks.

• Access NTFS Volumes On Your Mac
• Clean Up Your Mac! Essential OS X Tidiness Tools and Techniques
• How To Move OS X Time Machine Backups To A New Disk
• Hallelujah! OS X Can Reduce PDF File Size!
• Custom Drive Icons in Mac OS X
• OS X Custom Drive Icons 2: Boot Camp and NTFS

Look what the generic "Reduce File Size" Quartz filter in OS X did to my document - it may have reduced the size from 6.1 MB to 36 KB, but it's unreadable!

So I soldiered on, trying to tweak the scanner’s settings to produce smaller files. But they were still multi-megabyte files. I was stumped.

But the other day, I decided to try again to find a solution. And hallelujah! A solution I have found!

It turns out that you can set up your own custom Quartz filters in OS X – it’s just not obvious how to do it. Buried in the Color Sync utility is a tab called Filters.

Here, I discovered why the default “Reduce” filter looked so bad. My scans were in TIFF format, which looks great but is basically uncompressed. When you apply the “Reduce” filter, it converted any images it found to JPEG format, which dramatically reduced the image size. But it also scaled the images down to a miniscule 512×128 pixels! This is fine for the average inline illustration but terrible for a full-page image like a scanned document!

So, following the directions I found at hoboes.com, I created my own filter. Mine is exactly the same as the generic Reduce filter in that it converts images to medium-compressed JPEG, but I skip the image re-sampling so it keeps its native resolution. The result is a Quartz filter that reduces the size of scanned images but leaves them looking good enough to read or print. See the results below for yourself!

By skipping the image scaling I was able to reduce the 6.1 MB file to 468 KB while maintaining readability

Then I got thinking – what if I turned the JPEG quality down to minimum? The results still looked pretty good – my 6.1 MB file was now 196 KB and looked just about as good as the original for casual viewing.

By turning the JPEG quality to minimum, I reduced the file size to just 196 KB!

So I’m happy. I can again scan and email smaller files. I just wish Quartz supported an open format like PNG! And I wish the HP printer wouldn’t constantly disappear from both OS X and Vista, but that’s another story for another day.

Update: More info on creating a Quartz filter and formatting documents for the iPhone.

© sfoskett for Stephen Foskett, Pack Rat, 2008. | Hallelujah! OS X Can Reduce PDF File Size!
This post was categorized as Apple. Each of my categories has its own feed if you'd like to filter out or focus on posts like this.