February 10, 2012

How To Reset Your MiFi and Get Back Online with Virgin Mobile USA

"There is an issue with your modem or your Virgin Mobile account"

As an IT guy, I know that outages sometimes happen. But a nationwide data outage that lasts almost a day and leaves devices unable to reconnect is serious. And a complete lack of any customer service availability or system status notification is absurd.

AT&T Down, Sprint Saves My Bacon

I was traveling this morning, and was shocked to not be able to check on my flight status with my iPhone. It just sat there churning when I arrived in Chicago. I couldn’t figure it out, but quickly booted up the Cradlepoint router and Sprint EV-DO card and was online. Since I also had critical [...]