May 19, 2012

How Apple Will Get Their Mobile Phone Mojo Back From AT&T

The Carrier We Shagged

Apple has taken a beating from the “in crowd” lately. In the mind of these technophiles, they’ve gone from hip to evil in just a few years. While Apple is lambasted for turning the iPhone “walled garden” into a jail, Google is applauded as the new bastion of openness and geek friendliness. This criticism focuses on the iPhone, especially with regard to the despised American mobile carrier, AT&T. But Apple is a long way from the evil empire it’s accused of being, and is showing signs that it will soon retake its mojo from the carriers.

Walled Gardens, Gilded Cages, and Right to Repair

Consomers like living in a gilded cage

Things are getting awfully complicated, aren’t they? The custom parallel CPUs, proprietary communications networks, and encrypted data ports require extensive training, special tools, and a computerized reference library to comprehend, much less debug. And the manufacturers, who derive much of their money and differentiation from warranties and authorized repair centers, are loathe to see independent shops get a piece of the action.

How To Get an iPhone 4

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Update: The priority waiting lists are apparently a thing of the past. We are back to calling around, hoping to find one in stock. Despite the widespread reports of antenna issues, many people still want an iPhone 4. So many that there are none available for walk-in customers even a month after launch! But it [...]

How To Set Up Multiple Exchange ActiveSync Accounts in iPhone iOS 4

That's right: I now have five Exchange ActiveSync accounts on my iPhone!

Among the many exciting features of Apple’s version-4 iPhone OS is the long-awaited ability to sync to multiple Exchange ActiveSync servers. The new software, now dubbed iOS 4, can synchronize mail, contacts, and calendars between many different services that use Microsoft’s Exchange ActiveSync protocol, including Microsoft Exchange 2003, 2007, and 2010 and Google’s Gmail service.

How To Enable ActiveSync For Google Apps Accounts

You must enable "Google Sync" in the Mobile Settings dashboard before using ActiveSync with a Google Apps account

Here’s a quick tip, but a timely one now that the iPhone supports multiple Exchange ActiveSync servers: Although Google supports the Exchange ActiveSync protocol to synchronize mail, contacts, and calendars between Gmail and mobile devices, it is not active by default for custom Google Apps domains. It’s pretty easy to enable it, though.

AT&T Is Desperate: iPhone Upgrades For Everyone!

Are you upgrade-eligible? AT&T made me eligible after less than 8 months!

Nobody doubts that Steve Jobs will announce a fourth-generation iPhone at WWDC 2010 tomorrow, but the delivery date remains unclear. It must be soon, though, because AT&T is pulling major shenanigans with their customer contracts! They recently changed the early-termination clause and replaced unlimited data with less-expensive tiered options. And now AT&T is aggressively accelerating upgrade eligibility!

The End of Unlimited Data – Part 2: Who’s Being Subsidized?

Expensive unlimited data plans enrich the carriers and benefit few customers

The end of unlimited data is nigh! As I discussed in yesterday’s post, AT&T’s announcement of limited data packages at lower prices has everyone up in arms. But the switch to a-la carte data is a positive move for everyone involved, including AT&T, the customer, and the US wireless phone industry as a whole.

The End of Unlimited Data – Part 1: The Buffet

Buffet-style pricing for wireless data is coming to an end

The headlines are all over the blogs: AT&T announced today that they are doing away with “unlimited” data plans and replacing them with limited packages at lower prices. I’m not going to repeat the news – Boy Genius Report has the best overview I’ve seen. Instead, I’m going to explain why I think this is a positive move for everyone involved, including AT&T, the customer, and the US wireless phone industry as a whole. This first post talks about the buffet mentality that got us here.

Instapaper for iPad and iPhone Enhances My Web World

Instapaper Icon

One of my favorite iPad and iPhone apps is Instapaper. Like the iPad itself, Instapaper seems almost foolishly simple and derivative until you experience it. Then it becomes something else entirely: A product so useful you may ask yourself “how did I ever get along without this?”

Quick Tip: iPhone/iPad Auto-Correction “im/IM/I’m”

Every time I typed “im” the iPhone would auto-correct it to “IM”, rather than “I’m” which is what I meant. I finally figured out that the problem was in my contacts. No, not my corrective lenses; the issue was with my address book, of all things.