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	<title>Stephen Foskett, Pack Rat &#187; BlackBerry Archives  &#8211; Stephen Foskett, Pack Rat</title>
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		<title>How Apple Will Get Their Mobile Phone Mojo Back From AT&amp;T</title>
		<link>http://blog.fosketts.net/2010/08/03/apple-mobile-phone-mojo-att/</link>
		<comments>http://blog.fosketts.net/2010/08/03/apple-mobile-phone-mojo-att/#comments</comments>
		<pubDate>Tue, 03 Aug 2010 16:46:49 +0000</pubDate>
		<dc:creator>Stephen</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[Computer History]]></category>
		<category><![CDATA[Everything]]></category>
		<category><![CDATA[Personal]]></category>
		<category><![CDATA[3G]]></category>
		<category><![CDATA[Android]]></category>
		<category><![CDATA[AT&T]]></category>
		<category><![CDATA[BlackBerry]]></category>
		<category><![CDATA[FaceTime]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Google Voice]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[iPhone 4]]></category>
		<category><![CDATA[Magic Jack]]></category>
		<category><![CDATA[MMS]]></category>
		<category><![CDATA[mobile phones]]></category>
		<category><![CDATA[Motorola]]></category>
		<category><![CDATA[Nokia]]></category>
		<category><![CDATA[RIM]]></category>
		<category><![CDATA[SIP]]></category>
		<category><![CDATA[Skype]]></category>
		<category><![CDATA[Sprint]]></category>
		<category><![CDATA[tethering]]></category>
		<category><![CDATA[Verizon]]></category>
		<category><![CDATA[wireless data]]></category>

		<guid isPermaLink="false">http://blog.fosketts.net/?p=3492</guid>
		<description><![CDATA[Apple has taken a beating from the "in crowd" lately. In the mind of these technophiles, they've gone from hip to evil in just a few years. While Apple is lambasted for turning the iPhone "walled garden" into a jail, Google is applauded as the new bastion of openness and geek friendliness. This criticism focuses on the iPhone, especially with regard to the despised American mobile carrier, AT&#038;T. But Apple is a long way from the evil empire it's accused of being, and is showing signs that it will soon retake its mojo from the carriers.]]></description>
			<content:encoded><![CDATA[<p><a href="http://blog.fosketts.net/wp-content/uploads/2010/08/The-Carrier-We-Shagged.png" ><img style=' display: block; margin-right: auto; margin-left: auto;'  class="aligncenter size-medium wp-image-3493" title="The Carrier We Shagged" src="http://blog.fosketts.net/wp-content/uploads/2010/08/The-Carrier-We-Shagged-300x300.png" alt="" width="300" height="300" /></a>Apple has taken a beating from the &#8220;in crowd&#8221; lately. In the mind of these technophiles, they&#8217;ve gone from hip to evil in just a few years. While Apple is lambasted for turning the iPhone &#8220;walled garden&#8221; into a jail, Google is applauded as the new bastion of openness and geek friendliness. This criticism focuses on the iPhone, especially with regard to the despised American mobile carrier, AT&amp;T. But Apple is a long way from the evil empire it&#8217;s accused of being, and is showing signs that it will soon retake its mojo from the carriers.</p>
<h3>How Did It Come To this?</h3>
<p>Apple spent most of the past decade as the darling of techies and iconoclasts, a tricky position to be sure. OS X, with its UNIX underpinnings and NeXT foundation, was loved by hardcore nerds, many of whom abandoned Windows once Macs moved to the faster (and somewhat cheaper) Intel CPUs. And Apple always had a strong foothold among anti-establishment (read Microsoft) types &#8211; teachers, artists, and the like. These combined demographics supported the company for a while, but it was the public failure of Windows Vista, a friendly PR campaign, and a successful retail strategy that led to the resurgence of Apple in the market as a whole.</p>
<p>It&#8217;s easy to forget now, four years &#8220;After iPhone&#8221;, just how awful the mobile phone world was before Apple&#8217;s phone arrived. This is especially true of the United States, where iron-fisted carriers seemed to spend all their time coming up with new ways to exploit their locked-in customers. But, apart from a few bright spots like the high-end Nokia models, the handset market worldwide was downright depressing. Handset makers were happy to <a href="http://www.pencomputing.com/wireless/motorolav710.html"  target="_blank">disable</a> or <a href="http://www.techdirt.com/articles/20060106/1826206.shtml"  target="_blank">remove features</a>, <a href="http://www.blackberryforums.com/general-legacy-device-discussion/38571-cingular-8700-update.html"  target="_blank">withhold updates</a>, and tailor hardware to appease carriers in exchange for access and subsidy money.</p>
<p>Then the iPhone came, and everything changed. Although many previous mobile handsets had been desirable, none had the public success of this Apple product. It has become the singular &#8220;must-have&#8221; phone in nearly every market, and competitive conditions have allowed Apple to dictate terms to the carriers everywhere but the United States. Software updates have allowed Apple to sidestep the carriers in previously-captive areas like ringtones, music, apps, and video conferencing support. All of these cash cows are now in Apple&#8217;s hands.</p>
<h3>USA Versus Them</h3>
<div id="attachment_3497" class="wp-caption alignright" style="width: 235px;  border: 1px solid #dddddd; background-color: #f3f3f3; padding-top: 4px; margin: 10px; text-align:center; float: right;"><a href="http://blog.fosketts.net/wp-content/uploads/2010/08/Ball-N-Chain-by-WyldWoods.jpg" ><img class="size-medium wp-image-3497" title="Ball N Chain by WyldWoods" src="http://blog.fosketts.net/wp-content/uploads/2010/08/Ball-N-Chain-by-WyldWoods-225x300.jpg" alt="" width="225" height="300" /></a><p style=' padding: 0 4px 5px; margin: 0;'  class="wp-caption-text">Apple is tied to AT&amp;T in the United States (for now...)</p></div>
<p>But the American situation is different. AT&amp;T&#8217;s exclusive deal allows them to push back on Apple&#8217;s moves, and this has resulted in suppression of certain features disagreeable to the carrier. Although some areas (ringtones, apps, music, GPS, and Bluetooth support) have opened up across the market, AT&amp;T was adamant in its opposition to MMS, tethering, 3G video, and other network-sapping features. The carrier now allows tethering, but customers on unlimited plans cannot use it.</p>
<p>The unavailability of these features has led to frustration among American iPhone customers. Since American tech bloggers remain in the majority, this has led to a backlash against Apple among the cognoscenti that puzzles much of the rest of the world. Most international carriers have long since enabled all of the iPhone&#8217;s features, from MMS to tethering, and will likely support FaceTime video chat over 3G once Apple can tune the codecs to make it work reliably.</p>
<p>The difference in iPhone experience is competition. AT&amp;T is able to restrict these features because consumers can&#8217;t (easily) jump ship to another carrier and keep their iPhone. Given the choice between restricting the iPhone in a given country and not selling it there at all, Apple makes the same decisions Motorola, RIM, Nokia, and others made in the past. This is why <a href="http://www.wired.com/gadgetlab/2009/08/iphone-china/"  target="_blank">the China Unicom iPhone lacks Wi-Fi hardware</a> and why tethering and other features are restricted in the United States.</p>
<p>Competition might not immediately open up all iPhone features. After all, <a href="http://blogs.computerworld.com/16341/at_t_android_htc_aria/"  target="_blank">AT&amp;T</a> and <a href="http://www.phonenews.com/verizon-motorola-droid-android-2.2-update-to-omit-tethering-and-mobile-hotspot-support-12056/"  target="_blank">Verizon</a> still widely restrict tethering on Android phones even though Sprint allows it. But competitive pressure will inevitably force change. If Sprint&#8217;s Android bet pays off in the form of subscriber market share their larger competitors will certainly change their stance on restriction of features. The same will likely happen once the iPhone becomes available on other American carriers.</p>
<h3>Stephen&#8217;s Stance: Apple Is Stealing Back Their Mojo</h3>
<p>Apple can&#8217;t be happy being labeled the bad guy for AT&amp;T&#8217;s restrictions. But they seem perfectly content imposing rules of their own on their customers. In fact, I suspect that Apple had more to do with <a href="http://www.wired.com/epicenter/2009/08/apple-att-and-google-respond-to-feds-on-google-voice-rejection/"  target="_blank">rejecting the Google Voice app</a> than AT&amp;T, but the reason is more complicated than protecting their carrier or keeping a competitor from replacing a key part of their product.</p>
<p>In my opinion, Apple has a long-term plan to &#8220;liberate&#8221; consumers from the wireless carriers altogether, welcoming them to the Apple-sphere with open arms. They will grudgingly put up with limits and abide by exclusivity agreements to get critical mass in the market place, but are engineering a coup in the background. If things go their way, Apple will soon reduce carriers to mere network connectivity providers, shifting all services (voice, text, data, software sales, etc) into their own pockets.</p>
<p><a href="http://blog.fosketts.net/wp-content/uploads/2010/08/FaceTime-in-Contacts.jpg" ></a><a href="http://blog.fosketts.net/wp-content/uploads/2010/08/FaceTime-in-Contacts.png" ><img style=' float: right; padding: 4px; margin: 0 0 2px 7px;'  class="alignright size-medium wp-image-3501" title="FaceTime in Contacts" src="http://blog.fosketts.net/wp-content/uploads/2010/08/FaceTime-in-Contacts-300x262.png" alt="" width="300" height="262" /></a>Although it might not look like much today, FaceTime is key to this strategy. FaceTime makes voice-over-IP usable in a way that no other application has, even excellent ones like Skype, Google Voice, and Magic Jack. Apple is building a transparent and user-friendly experience <a href="http://blog.imtc.org/index.php/2010/06/09/the-technology-behind-apples-facetime-standards/#"  target="_blank">leveraging standard protocols like SIP</a> and placing themselves at the middle of this new network. iPhone 4 customers can already place calls without touching AT&amp;T by tapping the &#8220;FaceTime&#8221; button in Contacts. It&#8217;s simplicity itself, and it won&#8217;t be long before audio-only multi-platform calling is enabled. Soon, AT&amp;T and other carriers will be a lot less powerful.</p>
<p>As <a href="http://www.henshall.com/stuart/2010/08/01/facetime-–-has-apple-suckered-the-operators-again/"  target="_blank">Stuart Henshall says</a>, &#8221;FaceTime facilitates a way for Apple to take over the mobile numbers from the carriers and then uses them to build their VoIP network and replace the traditional numbers.&#8221; I couldn&#8217;t have said it better, and wish I had read his article before writing mine!</p>
<p>Will Apple be greeted as liberators or tyrants? This is the real challenge for the company. Their growing market position is largely based on the widespread belief among consumers (if not techies) that Apple is on their side. The sky is the limit if the company can make their end-run around the carriers and maintain this friendly public face.</p>
<p>Image credit: &#8220;<em>Ball &#8216;N Chain&#8221;</em> by <a rel="nofollow" href="http://www.flickr.com/photos/wyldwoods/" >WyldWoods (WW.N)</a></p>
<div id="crp_related"><h3>You might also want to read these other posts...</h3><ul><li><a href="http://blog.fosketts.net/2008/01/02/2008-the-year-the-us-mobile-phone-market-normalizes/"  rel="bookmark" class="crp_title">2008 &#8211; The Year the US Mobile Phone Market Normalizes</a></li><li><a href="http://blog.fosketts.net/2010/06/03/unlimited-data-part-2-whos-subsidized/"  rel="bookmark" class="crp_title">The End of Unlimited Data &#8211; Part 2: Who&#8217;s Being Subsidized?</a></li><li><a href="http://blog.fosketts.net/2010/04/26/att-iphone-activate-alist-save-money/"  rel="bookmark" class="crp_title">AT&#038;T iPhone Users: Activate A-List and Save Money</a></li><li><a href="http://blog.fosketts.net/2012/01/07/prepare-att-phone-travel/"  rel="bookmark" class="crp_title">How to Prepare Your AT&#038;T Phone for Travel Abroad</a></li><li><a href="http://blog.fosketts.net/2008/05/29/the-dark-side-of-unlimited-mobile-phone-plans/"  rel="bookmark" class="crp_title">The Dark Side of Unlimited Mobile Phone Plans</a></li></ul></div><script src="http://feeds.feedburner.com/~s/sfoskett?i=http://blog.fosketts.net/2010/08/03/apple-mobile-phone-mojo-att/" type="text/javascript" charset="utf-8"></script><hr />
<p><small>© sfoskett for <a href="http://blog.fosketts.net">Stephen Foskett, Pack Rat</a>, 2010. |
<a href="http://blog.fosketts.net/2010/08/03/apple-mobile-phone-mojo-att/">How Apple Will Get Their Mobile Phone Mojo Back From AT&#038;T</a>
<br/>
This post was categorized as <a href="http://blog.fosketts.net/category/everything/apple/" title="View all posts in Apple" rel="category tag">Apple</a>, <a href="http://blog.fosketts.net/category/everything/computerhistory/" title="View all posts in Computer History" rel="category tag">Computer History</a>, <a href="http://blog.fosketts.net/category/everything/" title="View all posts in Everything" rel="category tag">Everything</a>, <a href="http://blog.fosketts.net/category/everything/personal/" title="View all posts in Personal" rel="category tag">Personal</a>. Each of my categories has its own feed if you'd like to filter out or focus on posts like this.<br/>
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		<title>How To Keep Your Family Activities In Sync With A Shared Google Calendar</title>
		<link>http://blog.fosketts.net/2010/04/18/how-to-share-google-calendar-caldav/</link>
		<comments>http://blog.fosketts.net/2010/04/18/how-to-share-google-calendar-caldav/#comments</comments>
		<pubDate>Sun, 18 Apr 2010 19:40:55 +0000</pubDate>
		<dc:creator>Stephen</dc:creator>
				<category><![CDATA[Everything]]></category>
		<category><![CDATA[Features]]></category>
		<category><![CDATA[Personal]]></category>
		<category><![CDATA[BlackBerry]]></category>
		<category><![CDATA[CalDAV]]></category>
		<category><![CDATA[calendar]]></category>
		<category><![CDATA[featured]]></category>
		<category><![CDATA[Gmail]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Google Apps]]></category>
		<category><![CDATA[iCal]]></category>
		<category><![CDATA[ICS]]></category>
		<category><![CDATA[iPad]]></category>
		<category><![CDATA[iPhone]]></category>

		<guid isPermaLink="false">http://blog.fosketts.net/?p=2982</guid>
		<description><![CDATA[Smartphones, computers, and iPads are proliferating in families today. Although my three kids do not (yet) have their own mobile phones, we still have quite a few devices with calendar functions: An iPhone each for me, my wife, and our au pair along with an iPad and a few computers. Using Google Calendar, we have set up an awesome shared calendar to keep all of our activities in sync. Read on for instructions!]]></description>
			<content:encoded><![CDATA[<p>Smartphones, computers, and iPads are proliferating in families today. Although my three kids do not (yet) have their own mobile phones, we still have quite a few devices with calendar functions: An iPhone each for me, my wife, and our au pair along with an iPad and a few computers. <strong>Using Google Calendar, we have set up an awesome shared calendar to keep all of our activities in sync</strong>. Read on for instructions!</p>
<h3>Why Share a Calendar?</h3>
<div id="attachment_2984" class="wp-caption aligncenter" style="width: 410px;  border: 1px solid #dddddd; background-color: #f3f3f3; padding-top: 4px; margin: 10px; text-align:center; display: block; margin-right: auto; margin-left: auto;"><a href="http://blog.fosketts.net/wp-content/uploads/2010/04/CalDAV.png" ><img class="size-full wp-image-2984" title="CalDAV" src="http://blog.fosketts.net/wp-content/uploads/2010/04/CalDAV.png" alt="" width="400" height="199" /></a><p style=' padding: 0 4px 5px; margin: 0;'  class="wp-caption-text">Google CalDAV keeps my busy family calendar in sync</p></div>
<p>With three active kids, my family has a lot going on. My wife, our au pair, and I are always heading in different directions, and new appointments are often added literally &#8220;in the field.&#8221; Baseball practice is rescheduled, a special ballet session is added, maybe a birthday party on Saturday. The iPhone makes it simple to add these events to a calendar, but <strong>it&#8217;s easy to forget or get out of sync</strong>.</p>
<p>Most devices can subscribe to multiple Internet-enabled calendar services and present a unified view. This includes iPhones, iPads, Blackberries, Androids, and popular desktop applications. Many services are read-only &#8211; that is, subscribers may view but not create or modify calendar items. But <strong>the CalDAV protocol allows any linked device to not only display events but create and update them as well!</strong></p>
<h3>What You Need</h3>
<p>Google added CalDAV support back in <a rel="nofollow" href="http://googlesystem.blogspot.com/2008/07/google-calendar-adds-caldav-support.html"  target="_blank">July of 2008</a>, and Apple added read/write support a year later <a href="http://blog.fosketts.net/2009/06/16/iphone-exchange-activesync-integration-30/"  target="_blank">in iPhone OS 3.0</a>, so the iPad has always had this capability. Most other devices and applications support CalDAV as well.</p>
<p>You will probably want to <strong>create a special Gmail or Google Apps account just for this use</strong>. I use Google Apps for the Fosketts.net domain, so I created an account called &#8220;activities&#8221;. A regular Gmail account would probably work as well, but you&#8217;ll need to select a unique (and probably fairly odd) name.</p>
<h3>Set It Up on iPhone or iPad</h3>
<p>These instructions are specific to the iPhone or iPad, but other devices probably use similar steps.</p>
<ol>
<li>Create a new Gmail or Google Apps account to use as the shared calendar. I called mine &#8220;activities@fosketts.net&#8221; but yours could use any name.</li>
<li>On the iPhone or iPad, enter the Settings screen.</li>
<li>Select &#8220;Mail, Contacts, Calendars&#8221;</li>
<li>Select &#8220;Add Account&#8230;&#8221;</li>
<div id="attachment_2986" class="wp-caption aligncenter" style="width: 330px;  border: 1px solid #dddddd; background-color: #f3f3f3; padding-top: 4px; margin: 10px; text-align:center; display: block; margin-right: auto; margin-left: auto;"><a href="http://blog.fosketts.net/wp-content/uploads/2010/04/IMG_1162.png" ><img class="size-full wp-image-2986" title="IMG_1162" src="http://blog.fosketts.net/wp-content/uploads/2010/04/IMG_1162.png" alt="" width="320" height="480" /></a><p style=' padding: 0 4px 5px; margin: 0;'  class="wp-caption-text">Add an &quot;Other&quot; account in &quot;Mail, Contacts, Calendars&quot;, then select &quot;Add CalDAV Account&quot;</p></div>
<li>Select &#8220;Other&#8221; &#8211; don&#8217;t just add it as a Gmail account!</li>
<li>Select &#8220;Add CalDAV Account&#8221;</li>
<div id="attachment_2987" class="wp-caption aligncenter" style="width: 330px;  border: 1px solid #dddddd; background-color: #f3f3f3; padding-top: 4px; margin: 10px; text-align:center; display: block; margin-right: auto; margin-left: auto;"><a href="http://blog.fosketts.net/wp-content/uploads/2010/04/IMG_1163.png" ><img class="size-full wp-image-2987" title="IMG_1163" src="http://blog.fosketts.net/wp-content/uploads/2010/04/IMG_1163.png" alt="" width="320" height="480" /></a><p style=' padding: 0 4px 5px; margin: 0;'  class="wp-caption-text">Enter &quot;www.google.com&quot; for the server and your full Gmail or Apps email address as &quot;User Name&quot;</p></div>
<li>Enter &#8220;www.google.com&#8221; for the &#8220;Server&#8221;</li>
<li>Enter your full calendar account address for &#8220;User Name&#8221; (e.g. &#8220;activities@fosketts.net&#8221;)</li>
<li>Enter the account password</li>
<li>Enter a description (e.g. &#8220;Family Activities&#8221;)</li>
<li>The iPhone or iPad will now auto-detect Google&#8217;s CalDAV settings and configure the account</li>
</ol>
<p>That&#8217;s all there is to it!</p>
<h3>Using the Shared Calendar</h3>
<p>Sharing a calendar is just like sharing an email account: Every device synchronizes its content with the server and new items are distributed automatically. Just remember to select this calendar whenever you create shared events, since it might not be the default.</p>
<p>Let&#8217;s walk through the creation of a new event on an iPhone or iPad:</p>
<ol>
<li>Open the &#8220;Calendar&#8221; app</li>
<li>Tap the &#8220;+&#8221; sign to create a new event</li>
<li>In the &#8220;Add Event&#8221; screen, enter the Title, Location, Start and End time, etc.</li>
<li>Set any desired &#8220;Alert&#8221; items here &#8211; they&#8217;ll be synchronized too!</li>
<li>Tap &#8220;Calendar&#8221; and select the shared activities calendar &#8211; it might not be the default!</li>
<li>Tap &#8220;Done&#8221; and the iPhone or iPad will immediately send this new event to Google&#8217;s CalDAV server. It should show up on all subscribed phones and other devices within an hour.</li>
</ol>
<h3>Gotchas</h3>
<p>The main gotcha is simply <strong>using the wrong calendar</strong>. Make sure you select this shared CalDAV calendar every time you add a shared calendar entry. If it&#8217;s not selected, it won&#8217;t be shared!</p>
<p>CalDAV is a great protocol, but sometimes it&#8217;s a little too thorough. <strong>Any changes made to the Alerts will propagate to all connected phones or other clients</strong>. If someone else adds an event, you may be surprised to have alerts begin showing up for events you didn&#8217;t create. They might also change the Alerts, adding a second or third alarm or email notification.</p>
<p><strong>Google defaults to sending an email and pop-up alert before any event created</strong>, and these settings spill down to the iPhone, iPad, or iCal on OS X. I was pulling out my hair trying to stop the emails before I figured out I needed to remove them under &#8220;Settings&#8221;-&gt;&#8221;Notification&#8221; at calendar.google.com. Otherwise, they would automatically reappear even after I removed them in iCal!</p>
<p>Two-way sync only works with CalDAV, so devices that only support ICS can view but not create or update calendar items.</p>
<div id="crp_related"><h3>You might also want to read these other posts...</h3><ul><li><a href="http://blog.fosketts.net/2009/06/17/subscribe-internet-calendars-iphone-30/"  rel="bookmark" class="crp_title">How To Subscribe To Internet Calendars In iPhone OS 3.0</a></li><li><a href="http://blog.fosketts.net/2011/01/13/apple-breaks-ics-calendar-autosubscription-ios-42/"  rel="bookmark" class="crp_title">Apple Breaks ICS Calendar Auto-Subscription In iOS 4.2</a></li><li><a href="http://blog.fosketts.net/2011/12/01/google-apps-broken-public-calendar-sharing-fix/"  rel="bookmark" class="crp_title">Google Broke Public Calendar Sharing For Apps Users &#8211;  Here&#8217;s How To Fix It</a></li><li><a href="http://blog.fosketts.net/2011/04/26/5310/"  rel="bookmark" class="crp_title"></a></li><li><a href="http://blog.fosketts.net/2008/07/22/colored-iphone-exchange-calendars/"  rel="bookmark" class="crp_title">Don&#8217;t Bother With Multiple Colored iPhone and Exchange Calendars</a></li></ul></div><script src="http://feeds.feedburner.com/~s/sfoskett?i=http://blog.fosketts.net/2010/04/18/how-to-share-google-calendar-caldav/" type="text/javascript" charset="utf-8"></script><hr />
<p><small>© sfoskett for <a href="http://blog.fosketts.net">Stephen Foskett, Pack Rat</a>, 2010. |
<a href="http://blog.fosketts.net/2010/04/18/how-to-share-google-calendar-caldav/">How To Keep Your Family Activities In Sync With A Shared Google Calendar</a>
<br/>
This post was categorized as <a href="http://blog.fosketts.net/category/everything/" title="View all posts in Everything" rel="category tag">Everything</a>, <a href="http://blog.fosketts.net/category/features/" title="View all posts in Features" rel="category tag">Features</a>, <a href="http://blog.fosketts.net/category/everything/personal/" title="View all posts in Personal" rel="category tag">Personal</a>. Each of my categories has its own feed if you'd like to filter out or focus on posts like this.<br/>
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		</item>
		<item>
		<title>Can the iPhone Sync With Multiple Exchange Servers?</title>
		<link>http://blog.fosketts.net/2009/02/26/iphone-multiple-exchange/</link>
		<comments>http://blog.fosketts.net/2009/02/26/iphone-multiple-exchange/#comments</comments>
		<pubDate>Thu, 26 Feb 2009 17:05:12 +0000</pubDate>
		<dc:creator>Stephen</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[ActiveSync]]></category>
		<category><![CDATA[AOL]]></category>
		<category><![CDATA[BlackBerry]]></category>
		<category><![CDATA[calendar]]></category>
		<category><![CDATA[contacts]]></category>
		<category><![CDATA[EAS]]></category>
		<category><![CDATA[Exchange]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Google Sync]]></category>
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		<guid isPermaLink="false">http://blog.fosketts.net/?p=1442</guid>
		<description><![CDATA[One of the major advances introduced in iPhone software version 2.0 was the ability to sync over-the-air to Microsoft Exchange servers using Microsoft&#8217;s ActiveSync protocol. This was introduced to much fanfare with the iPhone 3G and is available on older updated iPhone and iPod Touch units, too. Google and NuevaSync also offer over-the-air calendar and [...]]]></description>
			<content:encoded><![CDATA[<div id="attachment_1479" class="wp-caption alignright" style="width: 210px;  border: 1px solid #dddddd; background-color: #f3f3f3; padding-top: 4px; margin: 10px; text-align:center; float: right;"><a href="http://blog.fosketts.net/wp-content/uploads/2009/02/iphone-multiple-exchange.png" ><img class="size-medium wp-image-1479" title="iphone-multiple-exchange" src="http://blog.fosketts.net/wp-content/uploads/2009/02/iphone-multiple-exchange-200x300.png" alt="The iPhone doesn't support more than one Exchange/ActiveSync pairing" width="200" height="300" /></a><p style=' padding: 0 4px 5px; margin: 0;'  class="wp-caption-text">The iPhone doesn&#39;t support more than one Exchange/ActiveSync pairing</p></div>
<p>One of the major advances introduced in iPhone software version 2.0 was the ability to sync over-the-air to Microsoft Exchange servers using Microsoft&#8217;s ActiveSync protocol. This was introduced to much fanfare with the iPhone 3G and is available on older updated iPhone and iPod Touch units, too. <a rel="nofollow" href="http://googleappsupdates.blogspot.com/2009/02/calendar-and-contact-sync-available-for.html"  target="_blank">Google</a> and <a href="https://www.nuevasync.com/"  target="_blank">NuevaSync</a> also offer over-the-air calendar and contact syncing for the iPhone using ActiveSync.</p>
<p>All of these synchronization options seem like an embarrassment of riches for iPhone users. But, like so many things in life, they&#8217;re too good to be true. <strong>iPhone OS 2 and 3 can&#8217;t sync to more than one Exchange/ActiveSync server at a time</strong>! Or, at least, not in the way you&#8217;d like.</p>
<blockquote><p>Note: <a href="http://blog.fosketts.net/2010/04/08/apple-iphone-ipad-mail-os-4/"  target="_blank">iPhone OS 4.0 will allow syncing to multiple Exchange ActiveSync accounts</a>! See <a href="http://blog.fosketts.net/2010/06/23/set-multiple-exchange-activesync-accounts-iphone-ios-4/" >How To Set Up Multiple Exchange ActiveSync Accounts in iPhone iOS 4</a>.</p></blockquote>
<p><blockquote><p>For the most up-to-date information, <strong>see my <a href="http://blog.fosketts.net/guides/iphone-exchange-activesync/" target="_self">iPhone Exchange ActiveSync Guide</a>!</strong></p>

<p>This post is part of my series focused on integrating the iPhone with Microsoft Exchange using ActiveSync:</p>

<ul>
		<li><strong>iPhone OS 3.0 information:</strong>
		<ol>
			<li><a href="http://blog.fosketts.net/2009/06/16/iphone-exchange-activesync-integration-30/">First Look: iPhone 3.0 And Exchange ActiveSync Integration</a></li>
			<li><a href="http://blog.fosketts.net/2009/06/17/subscribe-internet-calendars-iphone-30/">How To Subscribe To Internet Calendars In iPhone OS 3.0</a></li>
			<li><a href="http://blog.fosketts.net/2009/06/18/ldap-directory-iphone-30/">How To Access LDAP Directories In iPhone OS 3.0</a></li>
			<li><a href="http://blog.fosketts.net/2009/05/07/iphone-30-exchange-activesync-perfect/">iPhone 3.0 Exchange ActiveSync: Better But Not Perfect</a></li>
		</ol></li>
		<li><strong><a href="http://blog.fosketts.net/2008/07/10/how-to-set-up-iphone-exchange-activesync/">How To Set Up iPhone Exchange ActiveSync</a></strong></li>
		<ol>
			<li><a href="http://blog.fosketts.net/2008/07/21/a-few-iphone-exchange-activesync-gotchas/">A Few iPhone Exchange ActiveSync Gotchas</a></li>
			<li><a href="http://blog.fosketts.net/2009/02/26/iphone-multiple-exchange/">Can the iPhone Sync With Multiple Exchange Servers?</a></li>
		</ol></li>
</ul>
</blockquote></p>
<h3 class="post-subhead">The Connected iPhone</h3>
<p>Let&#8217;s back up a minute and talk about how the iPhone integrates with mail, contact, and calendar servers. There are essentially two synchronization engines at work here:</p>
<ul>
<li>Like all iPods, iTunes can synchronize your contacts, calendars, and mail account information (though not the mail messages themselves) over a <strong>USB connection</strong> to the iPhone and iPod Touch. This requires a full copy of Outlook 2003 or later on Windows but works with the built-in address book and iCal calendar on Mac OS X.</li>
<li>The iPhone can also synchronize some or all components of email, contacts, calendars, and bookmarks using <strong>a variety of over-the-air protocols</strong>.</li>
</ul>
<p>Note that when you configure over-the-air sync, you must disable USB sync, and vice versa.</p>
<p><span id="more-1442"></span></p>
<h3 class="post-subhead">iPhone Email Sync</h3>
<p>Configured mail accounts can synchronize <strong>email messages</strong> in one of six ways:</p>
<p><div id="amazon-widget">
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<ol>
<li>Periodically <strong>pulling</strong> message content down using the <strong>POP</strong> protocol &#8211; this is what most older ISPs and mail accounts use</li>
<li>Periodically <strong>pulling</strong> message content down using the more advanced <strong>IMAP</strong> protocol &#8211; this is what newer mail accounts, including Gmail, AOL, and Yahoo use</li>
<li>Having mail pushed to the phone using a weird combination of hidden <strong>SMS and IMAP</strong> &#8211; this is what Yahoo push mail uses</li>
<li>Having mail pushed to the phone using a <a href="http://samj.net/2008/07/apple-iphone-20-real-story-behind-push.html"  target="_blank">proprietary notification system</a> of <strong>XMPP (Jabber) and IMAP</strong> &#8211; this is what Apple&#8217;s MobileMe push mail uses</li>
<li>Pulling or receiving push messages using Microsoft&#8217;s <strong>ActiveSync</strong> technology &#8211; this is what Exchange servers, NuevaSync, Kerio, Zimbra, and Google&#8217;s over-the-air calendar and contact (but not email) sync use</li>
<li>The iPhone&#8217;s software seems to support <strong>IMAP Idle</strong>, which is a realtime message push technology supported by Gmail and some advanced mail systems, but the phone will not use it <em>unless the mail application is actually open on the phone</em></li>
</ol>
<p>The iPhone does <em>not</em> support P-IMAP, BlackBerry, or other over-the-air protocols at this point.</p>
<p>The iPhone can sync email messages to any number of IMAP or POP accounts without a problem, but <strong>it can only sync to a single ActiveSync server at once</strong>. So you can set up Gmail over IMAP, Yahoo over SMS/IMAP, your local provider over POP, a Gmail Apps account over IMAP, etc at the same time as your work Exchange server without a problem.  But you cannot set up more than one Exchange server using ActiveSync.</p>
<h3 class="post-subhead">iPhone Calendar and Contact Sync</h3>
<p><strong>Calendar and contact information</strong> can only be synced in one of (perhaps) three ways:</p>
<ol>
<li>Over a <strong>physical USB</strong> connection to iTunes (as in the original iPhone 1.0) to Outlook or OS X</li>
<li>Using <strong>some unknown protocol</strong> that MobileMe uses &#8211; can anyone identify this?</li>
<li>Using <strong>ActiveSync</strong> to an Exchange Outlook Web Access (OWA) server</li>
</ol>
<p>Yes, that&#8217;s really it. Every over-the-air calendar-and-contact sync system (other than perhaps MobileMe) uses the ActiveSync protocol, including Microsoft Exchange, NuevaSync, Zimbra, and Google&#8217;s service.</p>
<p>Now the punch line: <strong>The iPhone can only sync to a single ActiveSync server at once</strong>. Read that again. Now consider what that means.</p>
<p>So no matter how cool a service is (Google sync, Zimbra), you cannot use it for over-the-air sync if you are also connected to an Exchange server. So even though the iPhone explicitly supports multiple calendars, you can&#8217;t sync them with multiple ActiveSync systems. So I guess the iPhone&#8217;s calendar system is even more disappointing <a href="http://blog.fosketts.net/2008/07/22/colored-iphone-exchange-calendars/"  target="_blank">than I thought</a>!</p>
<h3 class="post-subhead">Pick One ActiveSync Service</h3>
<p>The upshot is this: <strong>iPhone users much pick one (and only one) ActiveSync service</strong>.</p>
<ul>
<li>Need to use the iPhone for work? You&#8217;ll probably have to use your work Exchange ActiveSync server, and can forget about (usefully) subscribing to MobileMe or using Google sync. Instead, try to sync everything else into Exchange in other ways (like Google&#8217;s Desktop app) and then let Exchange handle the iPhone sync.</li>
<li>A dedicated Mac head? Subscribe to MobileMe and get all of your data there, to be sent to the iPhone.</li>
<li>None of the above? Google&#8217;s new <a rel="nofollow" href="http://googleappsupdates.blogspot.com/2009/02/calendar-and-contact-sync-available-for.html"  target="_blank">Sync service</a> looks great!</li>
</ul>
<h3 class="post-subhead">The Big Mystery</h3>
<p>There are many mysteries lurking here, but one is really perplexing to me. The iPhone seems to maintain its own set of contacts in addition to any ActiveSync contact store. Although it doesn&#8217;t obviously have multiple contacts pools, it must maintain them internally. But you can see that it does in a simple way:</p>
<ol>
<li>Set up an ActiveSync server (like Exchange)</li>
<li>Set up an IMAP email account (like Gmail)</li>
<li>Add a unique contact on the phone (call him &#8220;Steve Jobs&#8221;)</li>
<li>Add a unique contact in Exchange (call him &#8220;Bill Gates&#8221;)</li>
<li>Add a unique contact in Gmail (call him &#8220;Sergey Brin&#8221;)</li>
<li>Now turn on and off the accounts one at a time</li>
</ol>
<p>Notice that turning off the Gmail account will, within a few minutes, cause your &#8220;Sergey Brin&#8221; contact to disappear! Turn it back on and Sergie is back. Now do the same for Exchange and Bill Gates. All the while, your &#8220;Steve Jobs&#8221; contact should stay put. And this all happens in a single contact list! If you assigned one of these to a &#8220;favorite&#8221;, their name will be replaced by their number when you remove their account.</p>
<p>So the is iPhone somehow syncing contacts over IMAP? Or does it use some other Google-specific protocol? And how does MobileMe&#8217;s contact sync work? Time will tell!</p>
<div id="crp_related"><h3>You might also want to read these other posts...</h3><ul><li><a href="http://blog.fosketts.net/2011/04/26/5311/"  rel="bookmark" class="crp_title"></a></li><li><a href="http://blog.fosketts.net/guides/iphone-exchange-activesync/"  rel="bookmark" class="crp_title">The iPhone Exchange ActiveSync Guide</a></li><li><a href="http://blog.fosketts.net/2011/04/26/5310/"  rel="bookmark" class="crp_title"></a></li><li><a href="http://blog.fosketts.net/2009/05/07/iphone-30-exchange-activesync-perfect/"  rel="bookmark" class="crp_title">iPhone 3.0 Exchange ActiveSync: Better But Not Perfect</a></li><li><a href="http://blog.fosketts.net/2010/06/23/set-multiple-exchange-activesync-accounts-iphone-ios-4/"  rel="bookmark" class="crp_title">How To Set Up Multiple Exchange ActiveSync Accounts in iPhone iOS 4</a></li></ul></div><script src="http://feeds.feedburner.com/~s/sfoskett?i=http://blog.fosketts.net/2009/02/26/iphone-multiple-exchange/" type="text/javascript" charset="utf-8"></script><hr />
<p><small>© sfoskett for <a href="http://blog.fosketts.net">Stephen Foskett, Pack Rat</a>, 2009. |
<a href="http://blog.fosketts.net/2009/02/26/iphone-multiple-exchange/">Can the iPhone Sync With Multiple Exchange Servers?</a>
<br/>
This post was categorized as <a href="http://blog.fosketts.net/category/everything/apple/" title="View all posts in Apple" rel="category tag">Apple</a>. Each of my categories has its own feed if you'd like to filter out or focus on posts like this.<br/>
</small></p>]]></content:encoded>
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		<slash:comments>16</slash:comments>
		</item>
		<item>
		<title>How To Set Up iPhone Exchange ActiveSync</title>
		<link>http://blog.fosketts.net/2008/07/10/how-to-set-up-iphone-exchange-activesync/</link>
		<comments>http://blog.fosketts.net/2008/07/10/how-to-set-up-iphone-exchange-activesync/#comments</comments>
		<pubDate>Thu, 10 Jul 2008 21:24:11 +0000</pubDate>
		<dc:creator>Stephen</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[Personal]]></category>
		<category><![CDATA[Terabyte home]]></category>
		<category><![CDATA[ActiveSync]]></category>
		<category><![CDATA[AirPort Express]]></category>
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		<category><![CDATA[App Store]]></category>
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		<guid isPermaLink="false">http://blog.fosketts.net/?p=230</guid>
		<description><![CDATA[It's finally here!  The iPhone now has most of the functions of the BlackBerry - over-the-air push and sync of Exchange email, contacts, and calendars!  Apple let the 2.0 OS out of the bag earlier today, and intrepid souls (and me) have taken the plunge and installed it.]]></description>
			<content:encoded><![CDATA[<p><table class="aligncenter" style="background: #ddd;" border="0" width="420px">
<tbody>
<tr>
<td colspan="4"><img style=' display: block; margin-right: auto; margin-left: auto;'  class="aligncenter size-full wp-image-4380" title="New York Stop Light-400" src="http://static.fosketts.net/wp-content/uploads/2010/11/New-York-Stop-Light-400.jpg" alt="" width="400" height="303" /></td>
</tr>
<tr>
<td colspan="4" width=400px>This blog post is probably out of date. If you want to set up Exchange ActiveSync, you should instead consult one  my guides:
</td>
</tr>
<tr>
<td rowspan="2" width="44px" align="center"><a href="http://static.fosketts.net/wp-content/uploads/2010/11/iPhone4-Hero-60.png"><img style=' display: block; margin-right: auto; margin-left: auto;'  class="aligncenter size-full wp-image-4383" title="iPhone4 Hero-60" src="http://static.fosketts.net/wp-content/uploads/2010/11/iPhone4-Hero-60.png" alt="" width="26" height="60" /></a></td>
<td width="156px" align="center"><a href="http://blog.fosketts.net/guides/iphone-exchange-activesync/">iPhone Exchange
ActiveSync Setup</a></td>
<td rowspan="2" width="44px" align="center"><a href="http://static.fosketts.net/wp-content/uploads/2010/11/iPad-Hero-60.png"><img style=' display: block; margin-right: auto; margin-left: auto;'  class="aligncenter size-full wp-image-4382" title="iPad Hero-60" src="http://static.fosketts.net/wp-content/uploads/2010/11/iPad-Hero-60.png" alt="" width="44" height="60" /></a></td>
<td width="156px" align="center"><a href="http://blog.fosketts.net/guides/ipad-exchange-activesync/">iPad Exchange
ActiveSync Setup</a></td>
</tr>
<tr>
<td align="center"><a href="http://blog.fosketts.net/guides/iphone-exchange-activesync/iphone-exchange-activesync-troubleshooting-guide/">iPhone ActiveSync
Troubleshooting</a></td>
<td align="center"><a href="http://blog.fosketts.net/guides/ipad-exchange-activesync/ipad-exchange-activesync-troubleshooting-guide/">iPad ActiveSync
Troubleshooting</a></td>
</tr>
</tbody>
</table><br />
<a href="http://blog.fosketts.net/wp-content/uploads/2008/07/img_0001.png" ><img style=' float: right; padding: 4px; margin: 0 0 2px 7px;'  class="alignright size-medium wp-image-231" title="iPhone Email Account Options" src="http://blog.fosketts.net/wp-content/uploads/2008/07/img_0001-200x300.png" alt="" width="200" height="300" /></a></p>
<p>It&#8217;s finally here!  The iPhone now has most of the functions of the BlackBerry &#8211; over-the-air push and sync of Exchange email, contacts, and calendars!  <a rel="nofollow" href="http://www.macrumors.com/2008/07/10/iphone-2-0-firmware-5a347-available-early/"  target="_blank">Apple let the 2.0 OS out of the bag</a> earlier today, and intrepid souls (and me) have taken the plunge and installed it.</p>
<p>While most people, including me, headed to the (also active) <a href="http://www.tuaw.com/2008/07/10/app-store-now-officially-available/"  target="_blank">App Store</a> to try out the native games, I quickly turned the other way &#8211; towards the new <a rel="nofollow" href="http://www.apple.com/iphone/enterprise/integration.html"  target="_blank">Microsoft Exchange integration</a>.</p>
<p>Read on for my first impressions and instructions on getting it up and running.</p>
<p><blockquote><p>For the most up-to-date information, <strong>see my <a href="http://blog.fosketts.net/guides/iphone-exchange-activesync/" target="_self">iPhone Exchange ActiveSync Guide</a>!</strong></p>

<p>This post is part of my series focused on integrating the iPhone with Microsoft Exchange using ActiveSync:</p>

<ul>
		<li><strong>iPhone OS 3.0 information:</strong>
		<ol>
			<li><a href="http://blog.fosketts.net/2009/06/16/iphone-exchange-activesync-integration-30/">First Look: iPhone 3.0 And Exchange ActiveSync Integration</a></li>
			<li><a href="http://blog.fosketts.net/2009/06/17/subscribe-internet-calendars-iphone-30/">How To Subscribe To Internet Calendars In iPhone OS 3.0</a></li>
			<li><a href="http://blog.fosketts.net/2009/06/18/ldap-directory-iphone-30/">How To Access LDAP Directories In iPhone OS 3.0</a></li>
			<li><a href="http://blog.fosketts.net/2009/05/07/iphone-30-exchange-activesync-perfect/">iPhone 3.0 Exchange ActiveSync: Better But Not Perfect</a></li>
		</ol></li>
		<li><strong><a href="http://blog.fosketts.net/2008/07/10/how-to-set-up-iphone-exchange-activesync/">How To Set Up iPhone Exchange ActiveSync</a></strong></li>
		<ol>
			<li><a href="http://blog.fosketts.net/2008/07/21/a-few-iphone-exchange-activesync-gotchas/">A Few iPhone Exchange ActiveSync Gotchas</a></li>
			<li><a href="http://blog.fosketts.net/2009/02/26/iphone-multiple-exchange/">Can the iPhone Sync With Multiple Exchange Servers?</a></li>
		</ol></li>
</ul>
</blockquote></p>
<p>By the way, the apps are great!  Sega&#8217;s <a href="http://www.segamobile.com/Super_Monkey_Ball_TipnTilt"  target="_blank">Super Monkey Ball</a> is touchy, but I think I&#8217;ll get the hang of it.  And my 4 year old loves <a href="http://jirbo.com/jirbomatch/"  target="_blank">Jirbo Match</a>!  Too bad the Red Sox weren&#8217;t playing or my test of <a rel="nofollow" href="http://www.mlb.com/mobile/iphone/index.jsp?c_id=mlb"  target="_blank">MLB At Bat</a> would have been much more exciting!</p>
<p><strong>Up and Running With Exchange</strong></p>
<p style="padding-left: 30px;"><em>Seriously, why are you still reading? Head over to <a href="http://blog.fosketts.net/guides/iphone-exchange-activesync/" >The iPhone Exchange ActiveSync Guide</a> for current/useful information!</em></p>
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<p>Here&#8217;s the quick how-to for getting Exchange up and running on your iPhone.  Note that this works on any iPhone with the version 2.0 software &#8211; the iPhone 3G comes with this out of the box, but original phones will need to be upgraded.  <strong>Update:</strong> <a href="http://blog.fosketts.net/2008/08/02/yes-exchange-activesync-for-iphone-works-without-a-business-data-plan/"  target="_self">You do not need to buy the Enterprise Data plan from AT&amp;T</a> in order for this to function &#8211; it will work with any plan, and even works on the iPod Touch! Update: The process is pretty much the same with <a href="http://blog.fosketts.net/2009/06/16/iphone-exchange-activesync-integration-30/"  target="_blank">iPhone OS 3.0</a>!</p>
<p>We will set up the mail account first, then enable sync for Calendar and Contacts.</p>
<ol>
<li>Install iTunes 7.7 and upgrade your phone to iPhone OS 2.0 if necessary</li>
<li>If you already have your Exchange server running with IMAP, disable the account in Mail Settings.  I left mine set up &#8211; no telling when or if I&#8217;ll need to revert!</li>
<li>Set up a new mail account, selecting Exchange as in the photo above.<br />
<a href="http://blog.fosketts.net/wp-content/uploads/2008/07/img_0002.png" ><img style=' display: block; margin-right: auto; margin-left: auto;'  class="aligncenter size-medium wp-image-232" title="iPhone Exchange Account Setup" src="http://blog.fosketts.net/wp-content/uploads/2008/07/img_0002-200x300.png" alt="" width="200" height="300" /></a></li>
<li>Enter your email address (e.g. &#8220;billg@microsoft.com&#8221;) in the Email box.</li>
<li>Enter your Exchange domain and username (e.g. &#8220;msexec\billg.microsoft&#8221;) in the Username box and watch the text magically shrink to fit.</li>
<li>Enter your password (e.g. &#8220;OuttaHere!&#8221;) in the Password box and marvel at the nifty new &#8220;show the last letter entered&#8221; feature.</li>
<li>The iPhone will now try to automatically discover your Exchange server.  If you don&#8217;t have <a rel="nofollow" href="http://technet.microsoft.com/en-us/library/cc539114(TechNet.10).aspx"  target="_self">Exchange 2007 with Autodiscovery turned on</a>, it will fail and warn you that it couldn&#8217;t validate your account.  You will have to manually enter your server name in the window.  <a href="http://blog.fosketts.net/2008/07/21/a-few-iphone-exchange-activesync-gotchas/"  target="_self">Make sure you enter your ActiveSync server name</a>, not the OWA server (as in Entourage) or the real Exchange server (as in Outlook).</li>
<li>Now tap the home button and go into Mail.  You should see your new account appear, and it should show your folders and email messages within a few moments.  Congratulations!  Email is now set up!<br />
<a href="http://blog.fosketts.net/wp-content/uploads/2008/07/img_0003.png" ><img style=' display: block; margin-right: auto; margin-left: auto;'  class="aligncenter size-medium wp-image-233" title="iPhone Exchange Options" src="http://blog.fosketts.net/wp-content/uploads/2008/07/img_0003-200x300.png" alt="" width="200" height="300" /></a></li>
</ol>
<p>Next we will enable sync for Contacts and Calendars.</p>
<p><strong><span style="text-decoration: line-through;">Note:  You can&#8217;t sync Contacts and Calendars from </span><em><span style="text-decoration: line-through;">both</span></em><span style="text-decoration: line-through;"> Exchange </span><em><span style="text-decoration: line-through;">and</span></em><span style="text-decoration: line-through;"> iTunes! </span><em><span style="text-decoration: line-through;">You must choose one or the other!</span></em><span style="text-decoration: line-through;"> And the iPhone will </span><em><span style="text-decoration: line-through;">delete</span></em><span style="text-decoration: line-through;"> your old entries when you enable this!</span> Update:</strong> You can do both desktop and <a href="http://blog.fosketts.net/2009/06/17/subscribe-internet-calendars-iphone-30/"  target="_blank">over-the-air calendars</a> in <a href="http://blog.fosketts.net/2009/06/16/iphone-exchange-activesync-integration-30/"  target="_blank">iPhone OS 3.0</a>!</p>
<p>Ok, enough shouting, on with the show!</p>
<ol>
<li>Once you&#8217;re sure email is working, go back into the Exchange Account Settings tab (shown above) and tap Contacts to &#8220;ON&#8221;.<br />
<a href="http://blog.fosketts.net/wp-content/uploads/2008/07/img_0005.png" ><img style=' display: block; margin-right: auto; margin-left: auto;'  class="aligncenter size-medium wp-image-234" title="iPhone Exchange Sync Warning" src="http://blog.fosketts.net/wp-content/uploads/2008/07/img_0005-200x300.png" alt="" width="200" height="300" /></a></li>
<li>The iPhone will warn you about deleting your existing entries, just like I just did!  If you&#8217;re sure, tap &#8220;Sync&#8221;.<br />
<a href="http://blog.fosketts.net/wp-content/uploads/2008/07/img_0006.png" ><img style=' display: block; margin-right: auto; margin-left: auto;'  class="aligncenter size-medium wp-image-235" title="iPhone Exchange Sync Turning On" src="http://blog.fosketts.net/wp-content/uploads/2008/07/img_0006-200x300.png" alt="" width="200" height="300" /></a></li>
<li>Now the iPhone will enable Sync.  Do not go running up to the Calendar or (new!) Contacts App and expect to see everything there immediately.  It took my phone about 5 minutes to populate these, and I was worried when I saw nothing there at first.</li>
<li>Do the same for Calendar and you&#8217;re all set.  Wait a few and you will have pretty much full over-the-air Email, Contacts, and Calendar integration!</li>
</ol>
<p><strong>Initial Impressions</strong></p>
<p><a href="http://blog.fosketts.net/wp-content/uploads/2008/07/img_00011.png" ><img style=' float: right; padding: 4px; margin: 0 0 2px 7px;'  class="alignright size-medium wp-image-236" title="iPhone Calendar Categories" src="http://blog.fosketts.net/wp-content/uploads/2008/07/img_00011-200x300.png" alt="" width="200" height="300" /></a>Prepare to be confused by the new Calendar and Contacts apps.  They now include categories, and you can find yourself scratching your head at seeing no entries when you&#8217;re in the wrong category.  I left my calendar in &#8220;Home&#8221; and there were no entries.</p>
<p>I had to tap &#8220;Calendars&#8221; at the top to return to the screen at right and select &#8220;All&#8221;.  This could be really nice &#8211; I could organize multiple calendars here for work and home.  But it&#8217;ll take some getting used to.  <strong><span style="text-decoration: line-through;">Update: </span><a href="http://blog.fosketts.net/2008/07/22/dont-bother-with-multiple-colored-iphone-and-exchange-calendars"  target="_self"><span style="text-decoration: line-through;">Don&#8217;t bother with multiple calendars</span></a><span style="text-decoration: line-through;">!</span> Update: <a href="http://blog.fosketts.net/2009/06/17/subscribe-internet-calendars-iphone-30/"  target="_blank">Multiple calendars</a></strong><strong> rock in <a href="http://blog.fosketts.net/2009/06/16/iphone-exchange-activesync-integration-30/"  target="_blank">iPhone OS 3.0</a></strong><strong>!</strong></p>
<p>Note that calendar entries are color-coded in the calendar, too, which is a nice touch.  I don&#8217;t remember any similar functionality on my BlackBerry, but it could be that I just never discovered it.  It took me about five years to figure out how to see missed calls, after all!</p>
<p>The same problem appears with the Contacts application.  Here again, we have groups of contacts, and what you see is dependent on which group you&#8217;re currently &#8220;in&#8221;.  I&#8217;ll have to work out how to manage these using Outlook or Entourage.</p>
<p>Thankfully, Apple finally includes a Contacts application on the home screen in OS 2.0.  It was always frustrating to have to go into the Phone app just to look at someone&#8217;s info!</p>
<p>The App Store is good, but <a href="http://arstechnica.com/journals/apple.ars/2008/07/10/500-iphone-apps-but-why-these"  target="_blank">a little perplexing</a>.  There are about 500 applications up for sale right now, and not all are worthwhile.  There are three &#8220;flashlight&#8221; apps, for example, all at different prices.  I think the App Store will be quite a mess once all 25,000 or so applications have been added!  It&#8217;s already hard to locate anything.</p>
<p><a href="http://blog.fosketts.net/wp-content/uploads/2008/07/img_00031.png" ><img style=' float: right; padding: 4px; margin: 0 0 2px 7px;'  class="alignright size-medium wp-image-237" title="iPhone 2.0 Home Screen" src="http://blog.fosketts.net/wp-content/uploads/2008/07/img_00031-200x300.png" alt="" width="200" height="300" /></a>Apple released just two native apps:  A $5 Texas Hold&#8217;em game, and a free remote control app for iTunes.  The latter is pretty nifty &#8211; it seems to use Bonjour in reverse to present itself to iTunes instances running on the network.  The iPhone shows up in the sidebar and you have to enter a PIN to activate it.  This would be much cooler with an AirTunes device &#8211; maybe I&#8217;ll have to snap up one of the old <a href="http://www.macmall.com/macmall/shop/detail.asp?Redir=1&amp;description=Apple%2DAirPort+Express+Base+Station+with+802%2E11b%2Fg+and+AirTunes%2DWireless+Networking&amp;dpno=448199"  target="_blank">802.11g AirPort Expresses currently offered at MacMall for $59</a>!</p>
<p>There are some other worthwhile apps, too.  MLB At Bat is great &#8211; live game updates and video clips of major plays.  I think I&#8217;ll be using this a lot!  Definitely worth $5 to me.</p>
<p>I already mentioned a couple of games, but I was more interested in trying out the social networking applications.  AOL released a free version of Instant Messenger, but I&#8217;m not sure if it (yet) supports Apple&#8217;s always-on push service.  There&#8217;s a FaceBook app, too, but it doesn&#8217;t look much better than the web version.</p>
<p>This brings me to a major concern about the App Store.  Why make a native app to do something the web does just as well?  I can see where an offline book or map reader would be handy, but why MySpace?  There are lots of Bibles in there already, but where is the off-line/on-line version of Wikipedia that I had hoped for?</p>
<p>Google added a search app, covering both the web and local content on the phone.  But where&#8217;s Google Talk?  Shockingly, after literally sharing the stage with Google at the iPhone&#8217;s introduction, Yahoo! is entirely absent from the App Store.  Microsoft isn&#8217;t there, either.</p>
<p>But there were some nice surprises.  Yelp, Pandora, and Paypal all have free clients that look useful.  Time will tell which of these apps really get used!</p>
<div id="crp_related"><h3>You might also want to read these other posts...</h3><ul><li><a href="http://blog.fosketts.net/2011/04/26/5311/"  rel="bookmark" class="crp_title"></a></li><li><a href="http://blog.fosketts.net/guides/ipad-exchange-activesync/"  rel="bookmark" class="crp_title">The iPad Exchange ActiveSync Guide</a></li><li><a href="http://blog.fosketts.net/guides/iphone-exchange-activesync/"  rel="bookmark" class="crp_title">The iPhone Exchange ActiveSync Guide</a></li><li><a href="http://blog.fosketts.net/2009/06/16/iphone-exchange-activesync-integration-30/"  rel="bookmark" class="crp_title">First Look: iPhone 3.0 And Exchange ActiveSync Integration</a></li><li><a href="http://blog.fosketts.net/2010/04/03/ipad-exchange-server-sync/"  rel="bookmark" class="crp_title">How To Sync Your iPad With Your Exchange Server</a></li></ul></div><script src="http://feeds.feedburner.com/~s/sfoskett?i=http://blog.fosketts.net/2008/07/10/how-to-set-up-iphone-exchange-activesync/" type="text/javascript" charset="utf-8"></script><hr />
<p><small>© sfoskett for <a href="http://blog.fosketts.net">Stephen Foskett, Pack Rat</a>, 2008. |
<a href="http://blog.fosketts.net/2008/07/10/how-to-set-up-iphone-exchange-activesync/">How To Set Up iPhone Exchange ActiveSync</a>
<br/>
This post was categorized as <a href="http://blog.fosketts.net/category/everything/apple/" title="View all posts in Apple" rel="category tag">Apple</a>, <a href="http://blog.fosketts.net/category/everything/personal/" title="View all posts in Personal" rel="category tag">Personal</a>, <a href="http://blog.fosketts.net/category/everything/terabytehome/" title="View all posts in Terabyte home" rel="category tag">Terabyte home</a>. Each of my categories has its own feed if you'd like to filter out or focus on posts like this.<br/>
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		<series:name><![CDATA[iPhone Exchange ActiveSync]]></series:name>
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		<title>Key Technical Differences Between Email Archiving Products?</title>
		<link>http://blog.fosketts.net/2008/03/31/key-technical-differences-between-email-archiving-products/</link>
		<comments>http://blog.fosketts.net/2008/03/31/key-technical-differences-between-email-archiving-products/#comments</comments>
		<pubDate>Mon, 31 Mar 2008 20:57:38 +0000</pubDate>
		<dc:creator>Stephen</dc:creator>
				<category><![CDATA[Enterprise storage]]></category>
		<category><![CDATA[Personal]]></category>
		<category><![CDATA[BlackBerry]]></category>
		<category><![CDATA[Email archiving]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Outlook]]></category>
		<category><![CDATA[Storage Magazine]]></category>
		<category><![CDATA[Symbian]]></category>
		<category><![CDATA[TechTarget]]></category>
		<category><![CDATA[Windows Mobile]]></category>

		<guid isPermaLink="false">http://blog.fosketts.net/2008/03/31/key-technical-differences-between-email-archiving-products/</guid>
		<description><![CDATA[I&#8217;m working on a new feature article for Storage Magazine focused on selecting an enterprise email archiving product.  This is something I&#8217;ve done quite a bit of work around, so I decided to redirect it into a &#8220;bride magazine&#8221; type &#8220;ten things to look for&#8221; item.  If you too know about the field of email [...]]]></description>
			<content:encoded><![CDATA[<p>I&#8217;m working on a new feature article for <a href="http://searchstorage.techtarget.com/magazineCurrent/0,296884,sid5,00.html"  target="_blank">Storage Magazine</a> focused on selecting an enterprise email archiving product.  This is something I&#8217;ve done quite a bit of work around, so I decided to redirect it into a &#8220;bride magazine&#8221; type &#8220;ten things to look for&#8221; item.  If you too know about the field of email archiving products, how about weighing in with a comment or email with your opinion?</p>
<p>Without further ado:</p>
<p><strong>The ten technical things some email archiving products do and others do not do*<br />
</strong></p>
<ol>
<li><strong>Capture all messages</strong> &#8211; Can the archiving system really guarantee that every message is captured?  Really?  Even if a user does the old &#8220;double-delete&#8221; and gets rid of every copy on the system before the &#8220;archive sweep&#8221; happens?</li>
<li><strong>Search and e-discovery</strong> &#8211; It&#8217;s amazing to me that some archiving systems have really terrible search capabilities.  But more important is whether they can handle real e-discovery requests from the legal department.</li>
<li><strong>Record user metadata</strong> &#8211; Capturing what users <em>do</em> with a message (read, file, ignore, forward) is a tough nut to crack, and it might just be impossible with some archiving technologies!</li>
<li><strong>Archive stuff other than email</strong> &#8211; Some are general archives that can take just about any content, while others are purpose-built for email.  I am hemming and hawing on whether this is critical in an <em>email</em> archiving product, and which is preferrable&#8230;</li>
<li><strong>Security and chain of custody</strong> &#8211; How secure is the archive content?  If the answer is &#8220;kinda&#8221; then your legal department is <em>not</em> going to be happy!</li>
<li><strong>Ingest an existing mail store or PST file</strong> &#8211; It&#8217;s great when an archiving system can capture every email once it&#8217;s installed, but it&#8217;s a whole other matter to be able to pull in pre-existing content.  But beware!  You have to flag this stuff as possibly incomplete and perhaps even unreliable!</li>
<li><strong>Integrate with mail clients</strong> &#8211; What does the end user see?  Is it an unfamiliar web link or a reassuring Outlook window?  What about Outlook Web Access users?  Or the 8,000 other email clients?</li>
<li><strong>Allow off-line access</strong> &#8211; Can a user access the archive when they&#8217;re on a plane?  Can they see it on the train?  Would they, could they in the park?  Will you, will you when your data center goes dark?</li>
<li><strong>Integrate with third-party tools</strong> &#8211; How well will the archive really serve legal if it can&#8217;t export messages to their favorite search tool?  Note &#8211; some can even talk directly with these products!</li>
<li><strong>Integrate with mobile users</strong> &#8211; Ok, I am on an iPhone in the enterprise crusade, but I&#8217;ll admit that lots of folks use BlackBerries and Windows Mobile (and Symbian) too.  How can they access the archive?</li>
</ol>
<p>I&#8217;ve worked with most of the products out there, and know who can and can&#8217;t do these things.  But not all are important to everyone, so I just can&#8217;t say &#8220;this product is best.&#8221;  But I&#8217;m very interested in your opinion.  What key technical differentiators would you suggest?</p>
<p>* <em>Not</em> the actual article title!</p>
<div id="crp_related"><h3>You might also want to read these other posts...</h3><ul><li><a href="http://blog.fosketts.net/2008/07/01/10-key-considerations-for-email-archiving/"  rel="bookmark" class="crp_title">10 Key Considerations for Email Archiving</a></li><li><a href="http://blog.fosketts.net/2011/05/17/5475/"  rel="bookmark" class="crp_title"></a></li><li><a href="http://blog.fosketts.net/2008/05/20/email-archiving-just-cant-get-enough/"  rel="bookmark" class="crp_title">Email Archiving: Just Can&#8217;t Get Enough</a></li><li><a href="http://blog.fosketts.net/2008/09/05/answering-email-archiving-questions/"  rel="bookmark" class="crp_title">Answering Your Email Archiving Questions</a></li><li><a href="http://blog.fosketts.net/2008/10/20/managing-email-e-discovery/"  rel="bookmark" class="crp_title">Six Critical Steps For Managing Email E-Discovery</a></li></ul></div><script src="http://feeds.feedburner.com/~s/sfoskett?i=http://blog.fosketts.net/2008/03/31/key-technical-differences-between-email-archiving-products/" type="text/javascript" charset="utf-8"></script><hr />
<p><small>© sfoskett for <a href="http://blog.fosketts.net">Stephen Foskett, Pack Rat</a>, 2008. |
<a href="http://blog.fosketts.net/2008/03/31/key-technical-differences-between-email-archiving-products/">Key Technical Differences Between Email Archiving Products?</a>
<br/>
This post was categorized as <a href="http://blog.fosketts.net/category/everything/enterprisestorage/" title="View all posts in Enterprise storage" rel="category tag">Enterprise storage</a>, <a href="http://blog.fosketts.net/category/everything/personal/" title="View all posts in Personal" rel="category tag">Personal</a>. Each of my categories has its own feed if you'd like to filter out or focus on posts like this.<br/>
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		<title>iPhone Ahoy!</title>
		<link>http://blog.fosketts.net/2007/08/04/iphone-ahoy/</link>
		<comments>http://blog.fosketts.net/2007/08/04/iphone-ahoy/#comments</comments>
		<pubDate>Sat, 04 Aug 2007 20:48:16 +0000</pubDate>
		<dc:creator>Stephen</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[Personal]]></category>
		<category><![CDATA[BlackBerry]]></category>
		<category><![CDATA[iPhone]]></category>

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		<description><![CDATA[Amazon.com Widgets Shannon (my wife) got me an iPhone for an anniversary gift. Pretty cool eh? I&#8217;m typing this on it now. So far my experience has not been good. It locks up constantly, forcing me to restore it repeatedly. Not sure if I got a bum unit or if its a software issue or [...]]]></description>
			<content:encoded><![CDATA[<p><div id="amazon-widget">
<SCRIPT charset="utf-8" type="text/javascript" src="http://ws.amazon.com/widgets/q?ServiceVersion=20070822&MarketPlace=US&ID=V20070822/US/bananafishhome/8001/cd9c06ce-e6d6-4719-aa8a-cbc10ed68098"> </SCRIPT> <NOSCRIPT><A HREF="http://ws.amazon.com/widgets/q?ServiceVersion=20070822&MarketPlace=US&ID=V20070822%2FUS%2Fbananafishhome%2F8001%2Fcd9c06ce-e6d6-4719-aa8a-cbc10ed68098&Operation=NoScript">Amazon.com Widgets</A>
</NOSCRIPT>
</div></p>
<p>Shannon (my wife) got me an iPhone for an anniversary gift. Pretty cool eh? I&#8217;m typing this on it now.</p>
<p>So far my experience has not been good. It locks up constantly, forcing me to restore it repeatedly.  Not sure if I got a bum unit or if its a software issue or what. I&#8217;m using Vista and Outlook 2007, a sure recipe for disaster!</p>
<p>Other than the stability problems I&#8217;m impressed. I&#8217;m coming from a BlackBerry 8700 so I expect to be disappointed in its enterprise integration. But I&#8217;ll put up with that to get the best web, google maps, voicemail, etc. Assuming I can keep it running that is!</p>
<div id="crp_related"><h3>You might also want to read these other posts...</h3><ul><li><a href="http://blog.fosketts.net/2008/08/11/iphone-exchange-push-email-switch-to-mac/"  rel="bookmark" class="crp_title">iPhone and Exchange: Push Email? Great! Switch to Mac? Priceless!</a></li><li><a href="http://blog.fosketts.net/2008/08/05/restore-iphone-performance-stability/"  rel="bookmark" class="crp_title">Restore Your iPhone&#8217;s Performance and Stability</a></li><li><a href="http://blog.fosketts.net/2007/10/08/just-picked-up-a-cheap-bluetooth-headset/"  rel="bookmark" class="crp_title">Just Picked Up a Cheap Bluetooth Headset</a></li><li><a href="http://blog.fosketts.net/2008/01/15/113-and-twelve-things-that-are-still-wrong-with-the-iphone/"  rel="bookmark" class="crp_title">1.1.3 and Twelve Things That Are Still Wrong With The iPhone</a></li><li><a href="http://blog.fosketts.net/2007/09/06/of-price-cuts-and-buyers-remorse/"  rel="bookmark" class="crp_title">Of Price Cuts and Buyers&#8217; Remorse</a></li></ul></div><script src="http://feeds.feedburner.com/~s/sfoskett?i=http://blog.fosketts.net/2007/08/04/iphone-ahoy/" type="text/javascript" charset="utf-8"></script><hr />
<p><small>© sfoskett for <a href="http://blog.fosketts.net">Stephen Foskett, Pack Rat</a>, 2007. |
<a href="http://blog.fosketts.net/2007/08/04/iphone-ahoy/">iPhone Ahoy!</a>
<br/>
This post was categorized as <a href="http://blog.fosketts.net/category/everything/apple/" title="View all posts in Apple" rel="category tag">Apple</a>, <a href="http://blog.fosketts.net/category/everything/personal/" title="View all posts in Personal" rel="category tag">Personal</a>. Each of my categories has its own feed if you'd like to filter out or focus on posts like this.<br/>
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