Comments on: A Few iPhone Exchange ActiveSync Gotchas

By: Proplayer44

Proplayer44 — Thu, 20 Jan 2011 15:05:00 +0000

It sounds like you have your email moving into a PST file in outlook instead of the inbox of the exchange server. It is an option that can be setup when first connecting your email. Of course it can be altered anytime. I’m struggling with this now because my company only allows for a 50 meg inbox on the server. If I want to see my emails on my phone I now need to manually move them over to my pst file when I no longer need to see them on my phone. It sucks but I really see no way around it.server.

By: Skennedy

Skennedy — Thu, 04 Nov 2010 18:28:00 +0000

My lawfirm uses Cbeyond for VOIP. Thus I must use the imap.cbeyond.com settings to receive email. It was setup correctly and for about two years I was able to send and receive Emails with no problem. But I woke up on Saturday morning October 31 and I cannot receive email. I can still send email just fine. I have been on the phone with Cbeyond for more than an hour, and with ATT and Apple and no one has an answer. The error message says “The mail server “imap.cbeyond.com” is not responding. Verify that you have entered the correct account info in Mail settings.” Cbeyond has worked with me on the settings for an hour and they are convinced the settings are correct. ATT and Apple point the finger at Cbeyond. What in the name of Jobs is going on here?

By: James

James — Thu, 21 Oct 2010 16:04:00 +0000

We have done a test remote wipe of an iPhone and an iPad. What happens is the device is completely wiped of all data including the OS. You can reinstall the OS via iTunes on your desktop though. But you loose all your personal data.

By: NoSocialism.com

NoSocialism.com — Wed, 20 Oct 2010 12:26:00 +0000

Here’s a unique problem,
I have an Exchange 2003 Server that was upgraded to an Exchange 2010 Server. My account was moved to the new server, but because of issues it was moved BACK to the 2003 Server. My iPad and Outlook are working fine, but not my iPhone. The iPad and iPhone have the same EXACT settings, and both are working over the 3G network. I noticed that all my folders show up on the iPhone, which indicates that the Cache is holding the settings (perhaps from the 2010 Server). How can I clear the cache to get a “clean” reconnect to the 2003 Exchange Server?

By: Audioslave77

Audioslave77 — Wed, 14 Jul 2010 23:20:35 +0000

I have an iphone 4 and I am attempting to set up exchange on my phone but for some reason cannot figure it out…is there any way someone can e-mail me or walk me through this step by step?

By: Alvinkillen

Alvinkillen — Mon, 05 Jul 2010 20:14:46 +0000

Hello, I am connecting from my IPAD via VPN into my work network with no problems. I can connect to internal IP's with no issues. When I add my user email settings in the exchange profile it verifies the credentials and lets me add the account but when I open emails I get “connection to the server failed” can anyone help? I have read somewhere that activesync uses a non standard naming convention for the exchange server but I am unsure how to find out what it is. If the server is already inside the network the internal IP should be sufficient?

By: Tom

Tom — Thu, 01 Jul 2010 23:34:16 +0000

Question for you all. I want to know how to prevent people from downloading email to their iPhone from my Exchange 2003 server. If I disable Exchange ActiveSync (and IMAP, POP, etc) for an specific user, but leave OWA on for everyone, can the iPhone/iOS still download email locally via OWA? I know personal Blackberry devices can so I am going to block the most well know Blackberry servers (ATT, VZW, Sprint, etc) and allow only our BB we config to access our BES server. For HIPPA regulatory reasons we want to prevent any email from staying on a device we haven't forced to be encrypted. Thanks!

By: Eli

Eli — Wed, 30 Jun 2010 17:03:02 +0000

Same problem. Calendar and contacts are syncing nicely with exchange, inbox folders show up correctly, but my exchange inbox remains empty. I can even send email from the exchange account on my iPhone but can't seem to get any.

Even weirder is that I have this configured on an iPad and iPhone but the problem is only manifesting on the iPhone. Both device are using the same exact settings.

I am on exchange server 2010.

Help!

By: Bob

Bob — Wed, 30 Jun 2010 01:50:49 +0000

I get all my mail i al my sub boxes in m exchange mail but the main in box does not connect. Any words of wisdom for my iphone4

By: Jep151

Jep151 — Thu, 24 Jun 2010 07:52:52 +0000

After connecting my new iphone up to my exchange server 2007, my phone constantlt ask for a Password. Exchange works great but the constant locking and asking for a Password is annoying.As anybody else had this problem?