Comments on: Spock: Spam is Not Logical! http://blog.fosketts.net/2007/12/06/spock-spam-is-not-logical/ Understanding the accumulation of data Tue, 06 Jan 2009 20:07:43 +0000 http://wordpress.org/?v=abc hourly 1 By: Stephen Foskett, Pack Rat :: Post III: The Search for Spock http://blog.fosketts.net/2007/12/06/spock-spam-is-not-logical/comment-page-1/#comment-1583 Stephen Foskett, Pack Rat :: Post III: The Search for Spock Fri, 07 Dec 2007 14:26:55 +0000 http://blog.fosketts.net/2007/12/06/spock-spam-is-not-logical/#comment-1583 [...] so after reading the thoughtful response from Spock’s Maia, I thought I must be crazy.  I know that it didn’t say anything about sending a mail to all [...] [...] so after reading the thoughtful response from Spock’s Maia, I thought I must be crazy.  I know that it didn’t say anything about sending a mail to all [...]

]]> By: jbrandt http://blog.fosketts.net/2007/12/06/spock-spam-is-not-logical/comment-page-1/#comment-1582 jbrandt Fri, 07 Dec 2007 04:29:54 +0000 http://blog.fosketts.net/2007/12/06/spock-spam-is-not-logical/#comment-1582 Ha, I was wondering. Plus Spock seems to think you're single, which I hope isn't the case... You totally managed to troll up a Spock customer service rep, though. Score! Ha, I was wondering. Plus Spock seems to think you’re single, which I hope isn’t the case…

You totally managed to troll up a Spock customer service rep, though. Score!

]]> By: maia http://blog.fosketts.net/2007/12/06/spock-spam-is-not-logical/comment-page-1/#comment-1581 maia Thu, 06 Dec 2007 23:06:16 +0000 http://blog.fosketts.net/2007/12/06/spock-spam-is-not-logical/#comment-1581 Hi Stephen, This is Maia from Spock. I just wanted to apologize for the mix-up. The address book import page looks like <a href="http://spocknetworks.wordpress.com/files/2007/12/abi.jpg" rel="nofollow">this</a>, so you can see that we do actually say that an e-mail will be sent to each of your selected contacts. The majority of our users have not experienced any difficulties with the address book import process. Because several users have expressed concerns though, we will be changing the process this week to clarify what goes on at each step. We are currently revising our import process based on user feedback in order to make it as simple as possible, and the best experience for everyone. Please let me know if you have any suggestions on how to improve the process, and they will be taken into consideration during our redesign. Best, Maia Hi Stephen,

This is Maia from Spock. I just wanted to apologize for the mix-up. The address book import page looks like this, so you can see that we do actually say that an e-mail will be sent to each of your selected contacts. The majority of our users have not experienced any difficulties with the address book import process. Because several users have expressed concerns though, we will be changing the process this week to clarify what goes on at each step. We are currently revising our import process based on user feedback in order to make it as simple as possible, and the best experience for everyone. Please let me know if you have any suggestions on how to improve the process, and they will be taken into consideration during our redesign.

Best,
Maia

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